HOW MUCH IS SHIPPING?
France: 5€ shipping fee will apply per order.
All other countries: 10€ shipping fee will apply per order.
WHICH COUNTRIES DOES KANULOCK SHIP TO?
France, Ireland, Spain, Portugal, Denmark, Iceland, Poland, Czech Rep, Croatia, Latvia, Lithuania, Estonia, Finland, Bulgaria, Romania, Germany, Italy, Netherlands, Cyprus, Sweden, Austria, Belgium, Greece, Hungary, Luxembourg, Slovakia, Slovenia.
Please note that due to Brexit, Kanulock will not fulfil orders to UK in 2021 until further notice.
WHO DELIVERS OUR PRODUCT?
Deliveries are made by DPD or DHL and a signature is required upon delivery.
DOES SOMEONE NEED TO BE THERE WHEN MY ORDER IS DELIVERED?
Orders will not be left at an unattended address. If no one is available to sign for your order a card will be left and the order will be re-directed to the nearest depot. You are then responsible for collecting the parcel.
If you are not home during the day we recommend using a work address. When using a work address, make sure you clearly include the name of the business.
HOW DO I TRACK MY ORDER?
Once your order is shipped from our warehouse you will receive an email with your unique tracking ID and a link to track its progress.
HOW LONG IS THE DELIVERY TIME?
In most cases order received before 12pm on a business day are dispatched the same day.
Delivery times vary depending on your location but generally allow 5-7 days business days from receipt of dispatch confirmation. Whilst we will endeavor to have your product delivered earlier, however please allow 5-7 days to be sure.
If you require more information about delivery time please contact us.